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Garage door closes then reverses

Updated . Every manufacturer code and safety rule on this page links to its source below.

Short answer

A door that starts down and goes back up is doing its job: the opener believes something is in the way. Where it reverses is the best clue. Right away usually means the safety sensors or their wiring. Partway down usually means resistance from the door or the force setting. At or just above the floor usually means the close limit is set too far, or the bottom of the door is binding.

Where does it reverse?

Causes sorted by where the door turns around, from the sources below
Where it reversesLikely causesWhat to check
Immediately, or after an inch or twoSensor wires reversed or shorted (LiftMaster code 1-2); sensor beam blocked or misaligned (code 1-1)Sensors and wiring
Partway downResistance while closing (LiftMaster 4-1); force exceeded (Linear 4 flashes); force settings wrong (Genie Excelerator 4 blinks); something passed through the beamDoor and force
Just before the floorRPM lost while closing (LiftMaster 4-3); rollers, hinges or tracks bindingFloor and limits
After touching the floorDown travel limit set too far (Chamberlain); the travel limit needs to be decreasedFloor and limits
Right after a new spring, door or opener partLimits and force not re-learned; travel module not recognized (LiftMaster 4-5)After a repair

Safety first

Do not stand under the door or reach into the track while testing. Linear's manual says never to go under a stopped, partially open door, and to have a qualified service person repair cables, spring assemblies and other hardware. If the door feels heavy, jerks, or tilts, stop and call a pro.

Reverses right away

If the door barely moves before returning, start with the safety sensors. LiftMaster and Chamberlain list code 1-2 (sensor wires reversed or shorted) as a door that moves an inch or two and goes back to open, and code 1-1 for a blocked, misaligned or disconnected sensor. Our won't-close guide has the alignment and wiring steps.

Reverses partway down

When the door gets partway and returns, the opener usually felt more resistance than its force setting allows. Genie's Excelerator chart lists the checks for a door that starts down, stops and goes back up:

To check for binding the way DASMA describes it, pull the red release with the door closed, then lift the door slowly by hand a few inches at a time. It should move freely, the rollers should stay in the track, and it should stay put at a balance point. If the door begins to move on its own once disconnected, is too heavy to lift, or binds or sways, stop. That is a door or spring problem, and turning up opener force will not fix it.

DASMA says operator forces should be set to the minimum level needed to run the door reliably. Linear notes its LDCO850 measures door force throughout travel on every cycle and adjusts for wear and weather, so a door that suddenly starts reversing is worth inspecting before you change any settings.

Reverses at or just before the floor

Chamberlain says a door will often reverse once it touches the floor when the down travel is set too far, and that the fix is to decrease the travel limit (the steps vary by model). LiftMaster and Chamberlain code 4-3, a door that stops and reverses just before the floor, points to the tracks, rollers and hinges first, then the travel module.

Limit adjustment is in your owner's manual. Linear's LDCO850, for example, sets the close limit by holding DOWN and LEARN for three seconds and jogging the door. Whatever the brand, Linear's safety instructions apply: after adjusting force or limits, retest the reversal.

Reverses after a repair

A new spring, door or opener part can change how the door moves, and the opener may need to re-learn it. Linear's manual says that after a field reset both the open and close limits must be adjusted and the automatic door force setup completed. Chamberlain code 4-5 means the opener does not recognize a replacement travel module. Ask the technician who did the work to reset limits and force and run the reversal test before leaving.

Opens, then drifts back down

This is a different problem. LiftMaster and Chamberlain code 1-6 (unexpected door movement) calls for a balance test. DASMA's spring cycle-life data sheet says a torsion spring with too little torque can let a door drift down from its open position over time. Spring torque is set by winding the spring, which is a job for a trained technician. Our torsion spring guide explains what they will check.

Finish with the reversal test

Lay a 2x4 flat on the floor where the center of the door will hit it and close the door. Linear's manual says the door must reverse within two seconds of striking the board. Then start the door closing and break the photo-eye beam: it should reverse and open fully. If either test fails, stop using the opener until it is serviced.

Frequently asked questions

Why does my garage door go down and then back up?

The opener thinks something is in the way. Either the safety sensors saw a blocked beam, or the door met more resistance than the opener allows, which can be a real obstruction, a binding roller, an unbalanced door, or a down travel limit set too far.

Why does my garage door reverse when it touches the floor?

Chamberlain says a door will often reverse once it touches the floor when the down travel is set too far, and the fix is to decrease the travel limit for your model. LiftMaster and Chamberlain code 4-3 (door stops and reverses just before the floor) also points to rollers, hinges or tracks.

Should I turn up the force so the door stops reversing?

No. DASMA says forces should be set to the minimum level needed to operate the door reliably. More force can hide a binding or unbalanced door and makes the safety reversal less forgiving. Find the cause, then retest with a 2x4 laid flat under the door.

My door opens fully, then slowly drifts back down. Is that the same problem?

No. LiftMaster and Chamberlain code 1-6 means unexpected door movement and calls for a balance test. DASMA notes a torsion spring with too little torque can let a door drift down from open over time. That is a spring adjustment job for a trained technician.

Do I need to reset the opener after a new spring or door?

Often, yes. Linear's LDCO850 manual says that after a field reset both limits must be set and the automatic door force setup completed. Chamberlain code 4-5 flags an unrecognized travel module after a part swap. Ask the technician to reset limits and force and run the reversal test before they leave.

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Sources

Codes and rules are paraphrased from these documents. Charts vary by model and software version, so your owner's manual wins if it disagrees with this page.

  1. Garage Door Opener Diagnostic Codes, Chamberlain Group support (LiftMaster, Chamberlain), as of 2026.
  2. Garage Door Won't Fully Open or Close, Chamberlain Group support, as of 2026.
  3. Genie Excelerator General Troubleshooting Chart, The Genie Company, as of 2026.
  4. Linear LDCO850 Homeowner's Manual (limits, force setup, safety reversal test, troubleshooting), Nortek Security & Control (Linear), as of 2026.
  5. TDS-369, FAQ Regarding Automated Residential Garage Door Systems, DASMA, as of 2026 (rev. 2020).
  6. TDS-190, Factors Affecting Spring Cycle Life, DASMA, as of 2026 (reaffirmed 2021).
  7. TDS-174, Checking a Residential Sectional Garage Door for Damage, DASMA, as of 2026.